Technology & Communications
This sector relates to the following sub-sectors: Technology, Internet Media & Services, Semiconductors, Telecommunications
Telecommunications Services
Each section below relates to the TPT Disclosure Framework principles of Action and Accountability. The below provides further guidance for sub-elements 4.1 and 4.3. The TPT welcomes comments on this guidance to ensure it is as useful as possible for preparers and users. The text is open for comment until Friday, 24 November. Please select the feedback form at the bottom of the page. The final text will be updated in February
Telecommunication Services sub-sector includes entities that provide a range of services from wireless and wireline telecommunications to cable and satellite services. The wireless services segment provides direct communication through radio-based cellular networks and operates and maintains the associated switching and transmission facilities. The wireline segment provides local and long-distance voice communication via the Public Switched Telephone Network. Wireline carriers also offer voice over internet protocol (VoIP) telephone, television, and broadband internet services over an expanding network of fibre optic cables. Cable providers distribute television programming from cable networks to subscribers. Satellite entities distribute TV programming through broadcasting satellites orbiting the earth or through ground stations. Entities serve customers primarily in their domestic markets, although some entities operate in more than one country.
1. Improve energy efficiency in network infrastructure1,6,7,8
- implement energy-efficient technologies and practices in network infrastructure, including data centres, switching facilities, and transmission equipment;
- optimise cooling systems and upgrade equipment to more energy-efficient models; and
- embrace virtualisation and cloud technologies to optimise network capacity and reduce energy consumption.
2. Procure renewable energy1,2,7
- increase the procurement of renewable energy to power network operations and IT; and
- reduce reliance on fossil fuel-based grid electricity and decrease carbon emissions.
3. Manage supply chain sustainably1,2,4,6,7 ,
- low-GHG emissions clauses in contracts;
- funding for upstream technological innovation (e.g., OEMs);
- create incentives to encourage the adoption of renewables-based electricity for business customers (e.g. bundles that combine services and renewable electricity, perks to renewable energy users);
- provide remote equipment monitoring and diagnostics to help maintain third-party hardware (e.g. public sector customers; and
- investments in companies (Category 15 of Scope 3) and integrating ESG considerations into M&A activities.
4. Scale adaptation equipment to decarbonise4,6
- improve climate-resilience of critical network infrastructure; and
- conduct periodic physical risk assessments on infrastructure.
5. Implement green product strategy4,5
- provision of products with lower energy use and circular design, including materials selection, build phase of products, and packaging; and
- work with industry to increase network equipment reuse and recycling.
- total energy consumed (GJ), percentage grid electricity (%), and percentage (%) renewable energy;3
- weight (kg) of materials recovered through take-back programs;3
- percentage (%) of suppliers committed to reducing emissions;3
- percentage (%) and/or number of customer adoption of renewable energy.
- Scope 3 emissions of Purchased Goods and Services and/or Use of Sold Products (tCO2e);2
- Scope 1 emissions from fuel use and fugitive gases (tCO2e);2 and
- Scope 2 emissions from purchased energy (tCO2e).2
Telecommunications Services literature
- Bain & Company, For Telcos, Decarbonization Spells Opportunitity, 2023
- CISCO and CDP, CDP Reporting: Supplier Overview, 2021
- IFRS, [Draft] Industry-based Guidance on Implementing IFRS S2, 2022
- Make UK, Manufacturing Sector Net Zero Roadmap, 2022
- McKinsey Sustainability, Developing products for a circular economy, 2016
- Oliver Wyman, The Next Level Of Emission Reductions In Telecom Operators, 2021
- Science Based Targets initiative (SBTi), Information and Communication Technology (ICT), 2021
- The Carbon Bankroll, The Climate Impact and Untapped Power of Corporate Cash, 2022
- The Climate Drive, Optimize chiller efficiency with artificial intelligence, no date

Your feedback
The TPT welcomes comments on the Sector Summary to ensure it is as useful as possible for preparers and users. The Sector Summary was open for comment until Friday 24 November and, following consideration of the feedback received, will be updated in February. Thank you to the industry experts who provided comments.